Maintenance

Dust bikes require regular maintenance, including checking the tire pressure, cleaning the chain and drivetrain, and ensuring that the batteries are charged and functioning properly. It's also a good idea to have your DUST bike serviced by a professional bike mechanic at least once a year.

Proper maintenance of your DUST bike can help ensure its longevity and optimal performance. We recommend regular cleaning, tire pressure checks, and inspection of brakes and gears. We provide detailed instructions and resources on our website www.dustbike.com to help you maintain your DUST bike.

Many maintenance tasks can be performed by the bike owner, such as cleaning and basic adjustments. However, some tasks may require professional assistance, such as battery replacement or motor repair. We recommend following the manufacturer's guidelines and seeking professional assistance when necessary.

The frequency of service will depend on how frequently you use your bike and the specific components that require servicing. Generally, we recommend a comprehensive service every 12-14 months or every 500-1000 Kilometres.

Yes, we offer maintenance and repair services for our DUST bikes. Please visit our support page on our website.

The lifespan of our DUST bike battery will depend on usage and storage conditions. Generally, most of our DUST bike batteries last between 3-5 years. Signs that it's time to replace your battery may include reduced power and range or an inability to hold a charge.

To extend the life of your DUST bike battery, we recommend storing it in a cool, dry place and avoiding exposure to extreme temperatures. Regular charging and avoiding overcharging can also help prolong battery life.

If your DUST bike breaks down or stops working, please contact us at hello@dustbike.com so that we can assist you. Depending on the issue, we may be able to provide remote support or schedule a repair appointment.

Signs that your DUST bike may need new brake pads include reduced stopping power or a high pitch squeaking noise when braking. Signs that your tires may need replacing include visible signs of wear or reduced traction. We recommend inspecting your brakes and tires regularly and seeking professional assistance when necessary.